WARRANTY/Annual Maintenance Agreement
LIMITED ONE YEAR WARRANTY
WILTEC Inc. (WILTEC) will repair or replace, at its option, any of its tape or other subsystem products found to be defective in either materials or workmanship for the specific Limited Warranty period ordered and purchased of 30 days, 90 days, 1 year, or two years from the date the subsystem leaves the factory. To receive service, call our Contracts Administration Department to obtain a Material Return Authorization (MRA) Number. Follow the instructions given by the Contracts Administrator and ship the complete product in the original shipping container(s) with freight prepaid to our Service Center. Improper packaging will result in voiding the product warranty. WILTEC will refuse product returns not accompanied by a valid Material Return Authorization (MRA) Number. WILTEC products found to operate improperly during the warranty period will be serviced free of charge, if the complete product is delivered at customer's expense to our Service Center. We will do our best to ship the serviced product at our expense via surface within two working days. Customers requiring faster delivery may specify the desired mode of shipment at the customer's expense, the shipment will then be freight collect. If improper operation is due to errors on the part of the customer or his agent , there will be a service charge. We are not responsible for damage caused by unauthorized modification, failure to follow written directions, misuse, abuse, theft, fire or accidents. Return of a fully functioning unit meeting all advertised specifications is considered complete fulfillment of all warranty obligations assumed by WILTEC. Purchaser's exclusive remedy and WILTEC's sole obligation shall be to repair or replace any defective component, as provided above. In no event shall WILTEC be responsible whether under this warranty in contract, tort, or otherwise, for any incidental, special, or consequential damages, whether or not caused by the negligence of WILTEC, and whether or not WILTEC shall have knowledge of the possibility of such potential damage. This agreement shall be construed in accordance with, and all disputes, disagreements or claim arising hereunder shall be governed by the laws of the state of North Carolina, and any claim shall be exclusively resolved by North Carolina state and federal courts. In consideration of the sale of products purchased from WILTEC, purchaser grants to WILTEC a purchase money security interest in the products supplied to secure payment to WILTEC of all monies owed.
| WILTEC Inc. 116 S. Kerr St Business Park Suite D Wilmington, NC 28403 |
TEL: 910-763-8400 FAX: 910-763-0942 http://www.wiltec.com info@wiltec.com |